KONKmarketing | Research Study 2025 | Metro de Medellín Survey November 2025

Social Media's Impact on Physical Store Visits

A comprehensive study of 49,735 commuters revealing the powerful correlation between social media exposure and real-world purchasing behavior.

Respondents
0
Visited Store via Social Media
0 %
Avg. Influence Score (1-5)
0

Key discovery

Social media users are 53% more likely to visit physical stores

Frequent social media users (daily/very frequently) show a 75.8% store visit rate compared to just 49.4% for non-users — demonstrating a clear pathway from digital engagement to physical conversion.

62% Visited a store because of social media.

30,902 out of 49,733 respondents.

Social Media Usage Frequency

How often users search for products on social media

Active Users

Preferred Shopping Channels

Where consumers make their purchases

Digital First

Social Media Influence Rating

Scale of 1 (low) to 5 (high) influence on store visits

The Correlation:

More Social Media = More Store Visits

Very Frequently
visited store
0 %
Frequently
visited store
0 %
Sometimes
visited store
0 %
Rarely
visited store
0 %
Never
visited store
0 %

What People Buy Through Digital Channels

Categories of products purchased online

Mobile Dominance

61.3% of all purchases are made through mobile phones, confirming the critical importance of mobile-optimized social media strategies.

Food Leads Digital

Food is the #1 category for digital purchases with 15,224 responses, followed by clothing (8,513) and transportation services (3,813).

High Influence Converts

Those who visited stores rate social media influence at 3.68/5, compared to 3.22/5 for nonvisitors—a 14% higher perception of influence.

Age Distribution: Survey respondent demographics
Gender Distribution: Survey respondent demographics

KONK Marketing
Study conducted in Metro de Medellín • November 2025 • n=49,735 • konkmarketing.com